Skip to main content

5 - Helm Troubleshooting

This content is for Harness FirstGen. Switch to NextGen.The following troubleshooting information should help you diagnose common problems:

Failed to Find the Previous Helm Release Version​

Make sure that the Helm client and Tiller are installed. Do the following:

  • Verify that Helm is installed.
  • Check if the Git connector being used in the Workflow and the Delegate can connect to the Git repo. Check in the Delegate logs for Git connectivity issues.

Helm Install/Upgrade Failed​

Likely, there is an incompatible Helm client or Tiller. The Helm client needs to be lesser or equal to the Tiller version:

To fix this, upgrade Tiller:

helm init --upgrade

First Helm Deployment Goes to Upgrade Path​

In some cases, the first Helm deployment goes to the upgrade path even though the Helm version is working fine.

This is the result of a Helm issue: https://github.com/helm/helm/issues/4169.

The issue happens between Helm client versions 2.8.2 to 2.9.1. To fix this, upgrade the Helm client to the version after 2.9.1.

Tiller and Helm in Different Namespaces​

A Helm install/upgrade can fail because Tiller is deployed in a namespace other than kube-system.

To fix this, pass the--tiller-namespace <NAMESPACE>as command flag in the Workflow Helm Deploy step.

Next Steps​

  • Pipeline and Triggers - Once you have a successful workflow, you can experiment with a Harness pipeline, which as a collection of one or more workflows, and Harness triggers, which enable you to execute a workflow or pipeline deployment using different criteria, such as when a new artifact is added to an artifact source. For more information, see Add a Pipeline and Add a Trigger.
  • Continuous Verification - Add verification steps using Splunk, SumoLogic, Elk, AppDynamics, New Relic, DynaTrace, and others to your workflow. For more information, see Continuous Verification.